Frequently Asked Questions

Here you can find the most frequently asked questions about our vegan-friendly chocolate. If you can’t find what you’re looking for, please get in touch!

Is your chocolate vegan-friendly?

Yep! 100% suitable for vegans. 

Do you use dairy?

Not at all.

How about soya?

You won’t find soya in any of our products.

Are your products gluten-free?

Everything is free from gluten.

Do you use nuts?

Our products are made in a kitchen that does handle nuts. We store all nuts separately from other ingredients and we craft the bars that contain them on a specified day, never making bars that do not contain nuts on the same day.

Is your chocolate organic?

We believe in making the planet a better place, and sourcing organic ingredients supports a healthier environment.

We don’t have our chocolate certified with the Soil Association just yet, but all the ingredients we use (with the exception of the coffee used in our Steampunk Coffee bar) are certified organic.

What about preservatives?

We don’t use any preservatives or anything artificial in our products.

What’s the shelf life?

All of our chocolate is freshly made. Chocolate bars have a shelf life of 4 months, while the hot chocolate is good for 12 months (but we doubt it will be sitting around in your cupboards for that long!).

How should I store my chocolate?

TBC

I have a question about my order. What should I do?

Please head on over to our Shipping page, which has more information about orders and delivery.

Where do you sell your products?

You can buy through our Online Shop or take a look at our Stockists page.